Winter Lights Ticket Exchange/Refund Instructions for Dec. 8 & 9 Event

Ticket holders from the cancelled Winter Lights Dec. 8 and 9 shows can exchange their ticket for another night or request a refund by calling the Arboretum at 828-665-2492, Monday - Sunday, 9 a.m. - 5 p.m. Please be patient as we work through each request. Thank you.

November 17 – December 31, 2017

Open Nightly: 6 – 10 p.m.

Experience Asheville’s BRIGHTEST holiday tradition atWinter Lights at The North Carolina Arboretum. Open nightly November 17 – December 31, 2017, from 6 to 10 p.m., Winter Lights is an outdoor holiday light exhibit placed throughout the Arboretum’s nationally-known gardens. Walk through a winter wonderland and enjoy uniquely-lit displays and landscapes composed of nearly 500,000 energy-efficient LED lights. Listen to the sounds of your favorite holiday tunes or enjoy a cup of holiday-inspired cocoa, cider or beer. Additional food and beverage items are available for purchase and the Arboretum’s Savory Thyme Café will offer a special dinner buffet on holidays and every Friday and Saturday beginning November 24 (reservations recommended; please check website for available seating times). All tickets are date-specific and must be purchased in advance; tickets will not be sold at the gate. Dogs and outside food and beverages are strictly prohibited at Winter Lights.

Ticket holders may enter the exhibit anytime between 6 – 9 p.m. (Note, if you are using a transportation service such as a taxi, Uber or Lyft, your ride must pick you up no later than 9 p.m. before the entrance gates close.)


Ticket Price Ticket Price with Member Discount*
Adult (ages 12+) $18 $16
Child (ages 5-11) $12 $10
Child (4 & under) FREE FREE
Group (minimum of 20 people) $15 $13
Friends & Family Tuesdays (adults) $15 $13
Friends & Family Tuesdays (children) $10 $8


*Discounts will be applied upon checkout. 

To cover operational costs and ticket processing for The North Carolina Arboretum Society’s Winter Lights fundraiser, a $1.50 processing charge will be added to each ticket. A standard 3.2% credit card fee will also be added to each ticket purchase and North Carolina’s sales tax applies. Proceeds generated from Winter Lights will help the Arboretum continue to expand its educational programs, exhibits and facilities year-round.


Friends & Family Discount Night – Tuesdays

  • Adult tickets are $15 each and children tickets are $10 each. Member discounts still apply.

Winter Lights Holiday Tour – Fridays & Saturdays

Available on Fridays and Saturdays only, this special ticketed event offers visitors the chance to enjoy a holly, jolly ride from Asheville and Hendersonville to Winter Lights courtesy of The Trolley Company. Upon arrival, tour guests will receive a complimentary cup of hot chocolate and access to the Winter Lights exhibit. Pick-up is at 5:30 p.m. from downtown Asheville’s Renaissance Hotel and Hendersonville’s Cascades Mountain Resort, and guests will be dropped back off at the hotel at 8:30 p.m. Tickets are $28.50 per person (children 4 & under are free). (Note: Arboretum member discounts do not apply for this tour). To purchase tickets please click here. For additional questions, please call Eva Ritchey at The Trolley Company at 828.606.8606. Looking for a place to stay this holiday season? Book with Renaissance Hotel’s special Winter Lights Holiday Tour package and save money on room rates and receive special holiday treats! 

Volunteer at Winter Lights

Looking to give back this holiday season? Volunteer at Winter Lights! From greeters to fire pit attendants to G-scale train operators, there are a variety of volunteer positions available. Opportunities are available for individuals and groups. Volunteers must be 18 years or older.

Frequently Asked Questions

Are dogs allowed? Is the event handicap accessible? Please review our Frequently Asked Questions document here for more information.

Need additional assistance about Winter Lights or your ticket? Please call 828-665-2492, Monday – Sunday, 9 a.m. – 5 p.m., or e-mail


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