NEW! All tickets are for vehicle entry only (not per person). Guests must select a specific date when purchasing tickets, which are valid for a single entry on that date. Arboretum Society members will receive $3 off tickets for pre-sale only. In accordance with Executive Order 181 from the office of Governor Cooper, effective Friday, December 11, Winter Lights will observe a slightly abbreviated schedule for the remainder of the show: Guests are welcome to enter the show anytime between 5:30 p.m. and 9:30 p.m., when the incoming gate closes.

2020 Ticket Pricing (Per Vehicle)

Pre-sale Gate
Personal Vehicle $25 $30
Tuesday Night Discount Night (Excludes Dec. 22; member discounts do not apply) $20 $25
Arboretum Discount Week: Nov. 30 – Dec. 3 (Member discounts do not apply) $20 $25
Commercial Van* (15+ passengers; cannot exceed 24′ L x 10′ W x 14′ H) (Contact: to purchase tickets) $50 $50

2020 Ticket Info

  • All current Arboretum Society members receive $3 off all pre-sale tickets purchased. Additional discounts are unavailable for at-the-gate purchases and cannot be applied to Tuesday Night Discount Night or for Arboretum Discount Week. After selecting your desired date, members must sign in or create a new account by clicking one of the links on the blue bar in the upper right-hand corner of the purchasing page. All member discounts will be applied on the next page – the cart/ticket order page. Click here for instructions to on how to obtain Member Discount. 

  • All tickets sales are final (no refunds are permitted for any ticket; no exchanges for General Admission or Discount Night tickets).

  • Winter Lights will be held rain or shine, unless the Arboretum closes for a weather-related emergency. Any closures will be announced by 3 p.m. on the Arboretum’s website and Facebook page, unless circumstances develop later on that warrant a closure after the event opens. 

    ***If the Arboretum closes due to a weather-related emergency, all tickets will be refunded for that night and ticket holders can re-purchase their ticket(s) for another night online or by calling 828-665-2492.

  • You are welcome to purchase a ticket as a gift and either email the e-ticket to the desired recipient or print it out to give to them directly. We do not offer open-ended or non-dated tickets.

  • There is no discount for multiple tickets purchased; however, the Arboretum offers tickets at a discounted rate for Tuesday nights during the show’s run (excluding December 22) and during “Arboretum Discount Week” (November 30 – December 3).

    Additionally, Arboretum Society members receive $3 off the cost of pre-sale tickets for nights that are not otherwise discounted.

  • Yes! Advanced ticket sales are limited, but tickets may be purchased at the gate each night for $30. To limit potential wait times if you are purchasing at the gate, we ask that you please plan your visit between the hours of 8 p.m. and 9:30 p.m., especially on nights when we have sold out of pre-sale tickets.

  • All tickets are date-specific, but not limited by time. You may arrive at the Arboretum anytime between 5:30 and 9:30 p.m. on the date printed on your ticket. As a reminder, the incoming gate closes promptly at 9:30 p.m. to allow entering guests to safely navigate the show and exit before our 10:00 p.m. close.

    Since daytime visitors to the Arboretum must clear the property by 5 p.m., please refrain from lining up early for Winter Lights. Blocking the gates poses a safety hazard and may inhibit the flow of outgoing traffic.

    On weekends and around the holidays, we expect the show to be busy, which may result in a wait for some guests. To avoid lines, we recommend that guests arrive after 8 p.m. or join us during the week.

Having trouble? Please contact the Winter Lights ticket office, Monday - Sunday, from 9 a.m. to 5 p.m. by calling 828-665-2492 or click the button below to submit your request via email.