All tickets are date and time-specific and should be purchased in advance online. A $5 convenience charge will be applied to all tickets purchased at the door on non-sell out nights. Ticket holders may enter any time between their selected entry time and 9 p.m. (Note, if you are using a transportation service such as a taxi, Uber or Lyft, your ride must pick you up no later than 9 p.m. before the entrance gates close.) Arboretum members receive $2 off each ticket purchased.

Ticket Pricing

Price Member Price
Adult General Admission (ages 12+) $18 $16
Child General Admission (ages 5 – 11) $12 $10
Adult Flex Ticket (ages 12+) $25 $23
Child Flex Ticket (ages 5 – 11) $19 $17
Adult Discount Night Ticket (ages 12+) $15 $13
Child Discount Night Ticket (ages 5 – 11) $10 $8
Child (ages 4 & under) FREE FREE

Purchase Tickets Here

Ticket Info

  • This year, the Arboretum is offering guests the opportunity to purchase Flex Tickets for Winter Lights. Unsure about your travel plans, weather or other circumstances? Flex Tickets give visitors the option to easily exchange the date of their purchased ticket for another night without an additional penalty.

    Exchanges must be requested by 5 p.m. on your ticket date by calling the Arboretum at 828-665-2492 or emailing winterlights@ncarboretum.org. (Exchanges can only be made for non-sold out nights).

  • Every Tuesday & December 2 – 5

    Save more on your Winter Lights tickets by purchasing a Discount Night ticket. Available every Tuesday and the week of December 2 – 5, Adult General Admission tickets are reduced to $15 each and Child General Admission tickets are only $10 each. Member discounts still apply. Excludes Christmas Eve & New Year’s Eve.

  • All current Arboretum members receive $2 off each ticket purchased. After selecting your desired date/time, members must create an account or sign in by clicking one of the links on the blue bar in the upper right-hand corner of the purchasing page. All member discounts will be applied on the next page – the cart/ticket order page.

    View Tutorial Here

  • Bus Groups

    Bus tour groups and parties of 20 or more should contact the Arboretum’s Guest Services Department at groups@ncarboretum.org or by calling 828-665-2492 to purchase their tickets.

  • All tickets sales are final (no refunds are permitted for any ticket; no exchanges for General Admission or Discount Night tickets).

    Flex Tickets

    This year, the Arboretum is offering guests the opportunity to purchase Flex Tickets for Winter Lights. Unsure about your travel plans, weather or other circumstances? Flex Tickets give visitors the option to easily exchange the date of their purchased ticket for another night without an additional penalty.

    Exchanges must be requested by 5 p.m. on your ticket date by calling the Arboretum at 828-665-2492 or emailing winterlights@ncarboretum.org. (Exchanges can only be made for non-sold out nights).

  • Winter Lights will be held rain or shine, unless the Arboretum closes for a weather-related emergency. In the event of rain or snow, some Winter Lights features, such as Rocky Cove Railroad and the s’mores fire pits, may not be operating. Any closures will be announced by 3 p.m. on the Arboretum’s website and Facebook page, unless circumstances develop later on that warrant a closure after the event opens.

    ***If the Arboretum closes due to a weather-related emergency, all tickets will be refunded for that night and ticket holders can re-purchase their ticket(s) for another night online or by calling 828-665-2492.

To cover operational costs and ticket processing for The North Carolina Arboretum Society’s Winter Lights fundraiser, a $1.50 processing charge will be added to each ticket. A standard 3.2% credit card fee will also be added to each ticket purchase and North Carolina’s sales tax applies. A $5 convenience charge is applied for tickets purchased at the door on non-sell out evenings. *Member discounts will be applied upon checkout. 

Need additional assistance purchasing your ticket? Please contact the Winter Lights Ticket Office, Monday - Sunday, 9 a.m. - 5 p.m. by calling 828-665-2492 or click the button below to submit your request via email.