We are thrilled to welcome you back to the walk-through display at Winter Lights! While this year’s event represents a return to our traditional show in many ways, we have also made big changes to Winter Lights admissions and ticketing that will continue keeping guests safe while improving the guest experience.
A lot! Please be sure to review all of the ticket information before purchasing. Questions may be emailed to email@example.com.
Tickets are now sold PER VEHICLE, not per person.
Per-vehicle ticketing allows us to handle the full check-in process at the gatehouse, eliminating the need for a crowded indoor admissions area.
Personal Vehicle: Up to 20’ in length. If you can park in a standard parking space, this is probably the ticket for you. For reference, a Suburban SUV is just under 19’ in length.
Large Vehicle: 21’-29’ in length. Commercial passenger vans, RVs, some short buses, etc.
XL Vehicle: 30’+ in length. Primarily buses.
Purchase Tickets to Winter Lights!
Please Note: As of Dec. 17, all dates for Bronze and Silver Tier tickets have passed. Gold Tier tickets are available through Jan. 1 unless marked “Sold Out” on the purchase calendar!
The Holiday Season is getting busier! Now that Winter Lights is into the busiest time of the season, all of the dates for lower tier (Bronze and Silver) have passed. But you and the whole family can still see Winter Lights with a Gold Tier Ticket through January 1. Tickets are sold by vehicle, not by person. Flex Tickets are available for every Winter Lights night unless sold out, and are the same price regardless of the day. They can be rescheduled as needed, except for sold-out nights.
What else should I know before purchasing?
Tickets are date specific.
Attendees must select a date when purchasing tickets, and all Winter Lights tickets are non-refundable.
Only Flex tickets may be exchanged. All other ticket-types are not exchangeable.
Flex tickets allow attendees to change their date.
Flex tickets may only be purchased in advance and allow attendees to change their ticket to another non-sold-out date for any reason. Flex tickets are the only ticket type that allows for date changes.
Attendees must select a date when purchasing. Flex tickets are only valid for the date listed on the ticket, unless the ticket-holder contacts Winter Lights Guest Services to request a change. Flex tickets do not function as undated or open-ended tickets, and will not be honored for the incorrect date. All Flex tickets are listed as 6:00 p.m. entry, meaning that ticket-holders may enter anytime between 6:00 p.m. and 9:00 p.m. on their selected date.
To change the date or time of a Flex ticket, ticket holders may submit their request using the Flex Ticket Change Request Form or by emailing firstname.lastname@example.org before 5:00 p.m. on the date shown on their ticket.
Flex prices do not vary by date (ie, a Flex ticket for a Bronze date costs the same as a Flex ticket for a Gold date.) and member discounts do not apply. Flex tickets are limited and may sell out.
Tickets are timed.
Attendees must select an entry time (6:00, 7:00 or 8:00 p.m.) when purchasing tickets. Ticket holders may enter any time between their selected entry time and 9:00 p.m.
Attendees who arrive before the entry time on their ticket may be turned away, and must return after their selected entry time.
Once on property, ticket holders are welcome to stay until the event closes. Please note: incoming gates will close promptly at 9:00 p.m. and the event will end at 10:00 p.m. All guests must be off the property by 10:30 p.m.