Accessibility at The North Carolina Arboretum
We strive to provide an accessible and welcoming environment for all visitors to the Arboretum. This page highlights several of these efforts. If you have a special request or a question, please contact the Public Engagement division at the Arboretum at 828-665-2492. Thank you for your interest in visiting The North Carolina Arboretum.
Accessible Pathways and Map
The Arboretum’s Education Center, Baker Exhibit Center and main garden areas are wheelchair-accessible. To enhance these offerings, we have recently added more than 700 linear feet of paved pathways in the Plants of Promise Garden next to the Education Center.
*Please Note: At this time, the Arboretum is temporarily suspending the use of our wheelchairs available for checkout in an effort to limit potential transmission of COVID-19, or the coronavirus, on shared surfaces. We apologize for the inconvenience and ask visitors who require a wheelchair or otherwise have difficulty walking to plan ahead accordingly.*
Wheelchairs are available for visitors to borrow at no charge from the Education Center and the Baker Exhibit Center, open daily from 9 a.m. to 5 p.m. Wheelchairs are also available during special evening events when these main buildings are open, including Winter Lights.
Service animals are allowed throughout the property, including the Baker Exhibit Center, Education Center and Bonsai Exhibition Garden. Pets, however, are not allowed in the buildings or the Bonsai Exhibition Garden and may be prohibited from specific events, including Winter Lights.
Caregivers can request a special complimentary Caregiver’s Pass in order to assist a person with a disability who has purchased a ticket for a special event or class, such as Winter Lights or an Adult Education class. To request a Caregiver’s Pass, please email the Arboretum at email@example.com or call 828-665-2492. This offer does not apply to the regular daytime parking fees, which apply to each vehicle, not to the occupant(s) of the vehicle.